Privacy Policy

1. Controller and scope

Rathix B.V. ("Rathix", "we") is the controller of personal data collected through rathix.com and related B2B enquiries. Business address: Vijzelstraat 68, 1017 HL Amsterdam, Netherlands (KVK 81234567; VAT ID NL862345789B01). Privacy requests may be addressed to: info@rathix.com.

2. Information we collect

We may collect a business contact’s name, employer, position, business email, telephone, country, correspondence and RFQ details, including equipment identification, part numbers and technical documentation voluntarily provided.

We may also receive routine technical information such as IP address, device/browser details and essential server logs necessary for security and website operation.

3. Purposes and lawful bases

We use information to answer enquiries, prepare quotations, arrange supplier checks, administer orders and invoices, prevent misuse, and comply with accounting and legal obligations. Depending on the processing, our lawful bases under Article 6 GDPR are performance of a contract or pre-contract steps, legal obligations, and legitimate interests in secure B2B operation and communication.

We do not assume consent for marketing; where consent is required, we will obtain it separately and offer withdrawal.

4. Recipients and international transfers

Information may be disclosed to contracted hosting, email and IT providers, logistics and inspection partners, suppliers involved in a specific quotation or order, professional advisers and authorities where legally required. Only relevant information is shared.

Where data is transferred outside the EEA, we will use applicable adequacy decisions, standard contractual clauses or other lawful transfer safeguards, as required.

5. Retention and security

RFQ and commercial correspondence is kept only as long as necessary for our business relationship and related claims, statutory record-keeping and compliance duties; retention periods depend on the purpose and applicable law.

We use reasonable organisational and technical safeguards to restrict access to personal data. No internet transmission can be guaranteed completely secure.

6. Cookies and analytics

Essential cookies or storage may be used for site functionality and fraud protection. Non-essential analytics, advertising or tracking technologies require consent where applicable; those technologies should not operate until the consent mechanism is correctly configured.

Third-party integrations, if enabled, may receive technical connection data. Where required, we provide further information and obtain valid consent before placing non-essential tracking technologies.

7. Your GDPR rights

Subject to GDPR conditions, individuals may request access, correction, erasure, restriction, portability, or object to processing; consent can be withdrawn at any time without affecting earlier lawful processing.

Requests may be sent to info@rathix.com. You may also complain to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

8. External links and changes

External sites are governed by their own privacy notices. We may update this notice when services or processing practices change; the revision date is shown at the top of this page.