Terms and Conditions of Sale

1. Business customers only

These conditions apply to quotations and sales of industrial goods and related services by Rathix B.V. to professional business customers, where referenced in the quotation, order confirmation or contract. Individually negotiated written terms prevail in case of conflict.

2. Quotations and contract formation

Prices, quantities, availability and lead times are indicative until confirmed in writing. An RFQ or website listing is not a binding offer. The contract is formed when Rathix issues written order acceptance and agreed payment terms have been satisfied, if prepayment is required.

3. Product condition and traceability

The written quotation specifies condition, for example NEW OEM, New Surplus, Serviceable, Repaired, Overhauled or As Removed. These terms shall not be treated as equivalent. The agreed scope of certificates and traceability documentation forms part of the order.

Descriptions, alternative numbers and compatibility claims require confirmation against the customer’s engine model, serial number, manuals and revision level. Rathix does not claim OEM authorisation unless expressly evidenced in writing.

4. Pricing, payment and taxes

Currency, payment method, taxes and any deposit are as stated in the accepted quotation. Payment instructions shall be confirmed through authorised company channels; customers should independently verify any change of bank details.

5. Delivery and inspection

Delivery terms use the named place and agreed Incoterms® 2020 rule. Estimated dates depend on supplier release, export compliance, shipping and inspection requirements; delays will be communicated where reasonably practicable. The customer shall inspect the goods and associated documents within a reasonable period and notify non-conformities with supporting evidence.

6. Warranty and returns

The warranty, if any, is limited to that expressly specified in the written quotation, OEM certificate or repair-facility release, subject to mandatory law. No separate OEM warranty is implied by the use of a manufacturer’s name.

Return of special-order, non-standard, refurbished, made-to-order or custom-engineered components is subject to prior written approval and applicable mandatory law. Nothing removes remedies that cannot legally be waived.

7. Repair, overhaul and reverse engineering

Repair and reverse-engineering services are subject to a defined technical workscope, sample availability, mutually agreed acceptance criteria and required permissions. Certificates and test reports will be provided only if actually performed and issued by the responsible qualified facility. FAA/EASA release forms are not automatically included for industrial turbine components.

8. Risk, title, and liability

Risk transfers as stated in the applicable delivery term. Retention of title, if agreed and legally effective, remains subject to applicable law. Each party remains responsible for losses and liabilities that cannot lawfully be limited; any contractual liability cap must be expressly agreed and may not restrict mandatory rights.

9. Export controls and force majeure

Each party shall comply with applicable EU and other relevant trade sanctions, export controls and anti-bribery rules. Neither party is required to undertake unlawful performance. Unforeseeable events qualifying as force majeure are handled under applicable law and the agreed contract.

10. Governing law and disputes

Dutch law applies, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG) to the extent permitted, unless expressly agreed otherwise. Disputes are heard by competent courts in the Netherlands, subject to mandatory rules.